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Frequently Asked Questions

We hope you find what you’re looking for here in our FAQ’s, but if not please don’t hesitate to get in touch with us on [email protected] and we’ll do our best to help.

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What sizes can I order my print in?

All of our prints are available to order in the following sizes;

A2 – 420 x 594mm – 16.5 x 23.4in
A3 – 297 x 420mm – 11.7 x 16.5in
A4 – 210 x 297mm – 8.3 x 11.7in
A5 – 148 x 210mm – 5.8 x 8.3in

What do you print on?

All of our prints are printed on a premium quality 270gsm semigloss/satin stock to give a classic smooth non reflective satin finish .

We print using a 9 colour printing process for sharp colour reproduction.

Please note that due to varying screen configurations, the colours of your print may vary slightly from those displayed.

I can't find the size I'm looking for, are you able to create bespoke sizes?

No worries, just drop us an email on [email protected] and we can look into creating you a bespoke version of the print at your required size.

I like one of your prints but are you able to change the colours?

If you’re looking for something specific, just drop us an email on [email protected] and we’ll do our best to help. It’s important to remember that the colours you seen on screen may vary slightly from those on the final printed product.

Can I buy my print framed?

We don’t currently offer our prints framed, but there are some great off the shelf options available. All of our prints fit frames available from most of shops, including the big Swedish one.

How long will it take for my order to arrive?

All our orders are shipped within 1-2 business days and should arrive within 1-3 days after being shipped. For more information please visit our shipping and returns page.

How much is postage?

Orders under £20 will be charged at a flat rate £2.95. Orders over £20 will qualify for FREE shipping.

Orders are shipped within 1-2 business days.

A5 and A4 prints are sent cellophane wrapped and cardboard backed in a hardback envelope while A3 and A2 posters are sent securely rolled in a tube.

Items are sent by Royal Mail. Please note that weekends and holidays are excluded from processing and shipping times. Delivery within the UK is approximately 1-3 business days after dispatch. Please allow an extra couple of days at busy times of the year such as Christmas.

You will receive an email once your order has been dispatched.

We ship to the UK only from Milton Keynes.

I need my order quickly, do you offer any other delivery methods?

Please contact us on [email protected] and we’ll do our best to help.

Can I track my order?

You will receive an email once your order and payment has been confirmed. You will then receive another email once your order has been dispatched. More information on shipping can be found here.

Can I change or cancel my order?

Requests to change or cancel your order after you have received your confirmation email will not be possible in most cases. We print to order. Please contact us as soon as possible on [email protected] and we’ll do our best to help you.

My order hasn't arrived, what should I do?

In the unlikely event that your order doesn’t arrive within the expected time frame, please contact us as soon as possible on [email protected] quoting your order number. Dispatch and delivery information can be found here.

I'd like to return my print, how do I do this?

We’re sorry you’d like to return your print. Please contact us on [email protected] to arrange your return. More information on returns can be found here.

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