Privacy Policy

This privacy policy details how we, Slinky Prints use and protect any information that you give us when using this website www.slinkyprints.co.uk

First, and foremost – who we are?

Slinky Prints Limited is registered in England and Wales – Company number: 12443057. Slinky Prints HQ and Registered Office is Scorpio House, Rockingham Drive, Milton Keynes, MK14 6LY.

What we collect

We’re committed to making sure your privacy is protected. Any information by which you can be identified, will only be used in accordance of our privacy policy.

We collect the following information to enable us to fulfil your order; your name, contact information (including telephone number and email address), your billing address and shipping addresses.

We may also collect general usage statistics such as your IP address, operating system, mobile device and browser type, but most of this sort of web data is anonymised by Google Analytics.

What we do with your information

Rest assured the sole purpose of collecting your personal information is to fulfil your order. We may occasionally send promotional emails about new products, special offers and any other relevant information but this will only be done should you have chosen to opt into to receiving communication from us.

Data collected via Google Analytics may be used to customise or improve our website and the service we offer.

How long do we keep the information?

We only keep your information for as long as we need it in order to provide a service to you. When the information is no longer needed it will either be removed from our systems or depersonalised so that you can’t be be identified.

Slinky security

We take security very seriously at Slinky Prints. We do everything we can to ensure your information is secure and protected. Our website has been built and is managed by our parent company Skweeze Ltd. The site is securely hosted on a dedicated WordPress server with WP-Engine. All secure information is stored with various levels of firewalls, encryptions along backup data systems in place.

Links to other websites

Our privacy policy only applies to our website www.slinkyprints.co.uk.

Cookies

Slinky Prints uses specific types of first and third party cookies through our website. The purposes they perform are described below;

#1 – For essential running
Our online store is powered by WordPress and WooCommerce who use cookies to keep track of logged in users and to keep track of cart data.

#2 – For functionality and user experience
There are a number of necessary cookies that help make the website usable by enabling functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

#3 – For security
The website has a number of cookies that are necessary in order to ensure secure transactions.

#4 – For your connivence
To enable you to login to the website. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

#5 – To collect data about website traffic
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.

Your rights

If you have an account on this site, or have purchased a product you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can ask us to stop using your information, and opt out of receiving our newsletters or marketing messages. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this policy

Hopefully this won’t happen every often. But we may from time to time need to update our privacy policy so please check back here again to ensure you’re always happy and up-to-date with the latest version.

Making a complaint

If you have any questions regarding this policy please don’t hesitate to get in touch with us on hello@slinkyprints.co.uk

If you do have a complaint regarding any aspect of your personal data or privacy please also contact us on hello@slinkyprints.co.uk or write to us at Slinky Prints, Scorpio House, Rockingham Drive, Milton Keynes, MK14 6LY.

Should you require further information on how to take your complaint up with the Information Commissioner’s Office you can contact them here.